100% match of your deposit up to a maximum of $250!
Launched in 2018
Email: https://helpcenter.playsugarhouse.com/hc/en-us/requests/new, Phone: (855) 752-9101
- Seven deposit options, including ACH, credit/debit cards and third-party options
- Can also deposit and withdrawal in person at casino
- $10 minimum for most deposits
- Lots of easy-to-understand bonuses
- Great Live Betting options
- Variety of lines available
- Email support
- 24/7 online support via live chat on the website
- Phone support
- Pay with Cash at 7-Eleven
- SugarHouse prepaid card
- Cash at the Casino Cage
SugarHouse has been one of the most aggressive companies in the United States sports betting market, ever since the overturn of PASPA by the Supreme Court last year. The company already ahd an advantage over many of its competitors because it was already operating a retail casino in Pennsylvania and already had an online casino set up and running in New Jersey.
When sports betting was legalized in both states, then, it had a jumpstart over its competitors and was able to come to market quickly. In the time since, it has become a very popular option for sports bettors in both states. In fact, it was the second sportsbook to open in New Jresey, behind only DraftKings.
Read on for a more detailed review of every aspect of the SugarHouse sports betting platform.
SugarHouse offers a new player sign-up bonus that is quite generous. By entering PLAY250 as a promo code, new players will be given a 100% match of their deposit up to a maximum of $250. This is a great welcome bonus that players can and should take advantage of if they can.
Additional Sports Betting Promos
SugarHouse also offers a number of other ongoign promotions – some of which are very unique to their company. One of these is that they incentivize people to follow them on their social media accounts. They give rewards to players who follow SugarHouse on Instagram, Twitter, YouTube and Facebook.
They also offer a refer-a-friend bonus, where players can earn anywhere between $50 and $500 for referring their friends to the SugarHouse sportsbook. When you refer a friend, you’ll receive a scratch card that will reward you anywhere from $50 to $500 in free bonus money once it is determined that your friend has met all the requirements.
The company also offers an iRush Rewards program, which is an online loyalty program to incentivize people to wager at their casino and sportsbook. Through the program, you can choose what bonuses you want and when you would like to receive them. Each real money wager that a player places will earn them loyalty level points and bonus store points that they can use on a number of different prizes.
One of SugarHouse’s main strengths are not only the vareity of deposit and withdrawal options that they have available, but how easy it is to make deposits and withdrawals.
SugarHouse offers seven methods for deposit. This includes Visa and MasterCard credit and debit cards, which have a $10 minimum deposit. The company also has agreements with 14 financial institutions that allow players to connect their bank account directly with their SugarHouse account online, without having to type in their banking information. This is a great feature, but even if you don’t bank with one of these institutions, you can set up a direct ACH method of deposit.
SugarHouse also offers third-party payment options such as Neteller ($10 minimum), Pay with Cash ($10 minimum, $500 maximum), PayPal ($10 minimum) and SugarHouse Prepaid Card ($10 minimum, $2,000 maximum). Players can also make deposits with cash in person at the Golden Nugget Casino in Atlantic City.
Withdrawal Methods & Payout Times
It’s also very to make a withdrawal at SugarHouse. The simplest two ways are to get cash at the Golden Nugget Casino or through the SugarHouse Prepaid Card. The card allows you to make withdrawals at an ATM machine or use as a credit card wherever Discover is accepted. Withdrawals initiated this way may take up to 72 hours to process, and there is a $10 minimum and $25,000 maximum.
Online banking withdrawals can also be made with a 72-hour processing time, as do Neteller and PayPal withdrawal options. Players can also request withdrawals be completed via a check by mail. There is a $100 minimum to withdrawal by this method, and it may take up to 14 business days for processing and delivery.
SugarHouse offers a wide variety of betting options on a large number of sports. The main sports for which the site offers bets include:
• College football
• College basketball
• Rugby Union
• International soccer
SugarHouse also offers a wide variety of additional betting options for sports throughout the year, including additional offerings within sports or special offerings for events that happen on a seasonal schedule, such as the upcoming Women’s World Cup in soccer.
SugarHouse also offers a wide variety of lines from which to choose. In fact, the site offers possibly the most selections to choose from among online sportsbooks. Each game has a wide variety of betting options, and not just the typical straight bets on sides and point totals, for example.
Betting on Other Markets
Currently, SugarHouse doesn’t offer betting in any other exotic markets, such as entertainment, politics or the stock market.
SugarHouse doesn’t publish any betting limits that they have on specific games. However, the site does place limits on how much players can deposit and spend in any one given day, and they also allow players to set these limits on themselves to protect against depositing and spending more than they would like.
Players can view limits that are set on them by SugarHouse under the ”Your Current Limits” tab under their account. This will show if they have any daily, weekly and/or monthly limits set on their account.
SugarHouse offers a nice selection of Live Betting options. On both the desktop and mobile versions of the site, you can see what sports are going on now by selecting the “live right now” tab on the site. This is where you will be able to view in-game betting options for games that are already underway.
Here is where the site will list any and all wagers that are available, with odds based on how the game is progressing as it’s happening, compared to placing a bet with the odds that were set before the game started. SugarHouse also offers “instant betting” wagers, such as placing a bet on what will happen in the next play of a specific game.
The mobile interface and options for SugarHouse are strong. In addition to a mobile-friendly version of the site, SugarHouse offers an app for all Android and iOS devices as well. This is a great way for players on the go to navigate the site easily in a quick way on their mobile devices.
It’s very simple to browse all the betting options available, to place wagers and to deposit and withdrawal funds from your account. The added feature of having mobile device apps is extremely attractive, as players know they will be getting an experience that is tailored specificially for the device they are using.
Players will still need to be located in the state of New Jersey if they wish to make a bet, deposit or withdrawal, just as they would when they are using the desktop version. The mobile site or apps will use geolocation services to verify a player’s location, so make sure you allow that or turn that feature on.
SugarHouse offers three customer support options. The first is the traditional phone support, which is available from 9:30 a.m. to 2 a.m. Customer support reps can be reached by phone at (855) 752-9101. Live chat support is also available between those hours on the SugarHouse website and through their mobile apps. Finally, the company offers email support, but you must fill out a form online to do so at https://helpcenter.playsugarhouse.com/hc/en-us/requests/new. They don’t offer an email address to which you can directly send a message.
Conclusion: A Rock Solid Sportsbook
SugarHouse was one of the first companies to come to market with an online sportsbook in New Jersey, and they were quick to expand their offerings to Pennsyvlania when sports gambling was legalized there. One of the biggest advantages to SugarHouse is the company already had an online casino established in New Jersey in 2016, two years prior to sports gambling being legalized. This gave them time to work out any kinks and adjust their offerings and design based on feedback from players.
SugarHouse has among the most options for deposits and withdrawals of any company, including both online and in-person options at local casinos. The company offers a great user experience, making it very easy to sign up for an account, make a deposit, starting placing wagers and then make a withdrawal.